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Public Sector & Healthcare

Best Practice

Document management for Healthcare

Cost control, financial statements certification and electronic invoicing (document dematerialisation) are the three main points of the administrative and accounting management of healthcare.

FOCUS ON: Public Sector, Public Sector & Healthcare,

Santer Reply, aware of these needs, has developed and consolidated on Oracle OeBS ERP platform a vertical solution on Healthcare World through which ensuring:

  • the ongoing monitoring of expenditure
  • continuous capital assessment
  • technological upgrading in relationships with customers/suppliers/banks both in accordance with the regulations and with the objectives of the Healthcare Authorities.

NEEDS

The solution implemented by Santer Reply in support of administrative/accounting processes is represented by the R12 Oracle OeBS ERP verticalised solution for Healthcare. The verticalization was carried out so as to ensure complete coverage both with respect to the local organization (Region) and to the type of Healthcare Authority (Public/Private).

Processes supported by the proposed solution are:

  • Budget process
  • Funds monitoring process (availability and expenditure monitoring)
  • Internal material application or department application process
  • Warehouse management processes (Property/Deposit Account/Approval Account)
  • Purchasing from suppliers process
  • Managing liability invoices (registrations/payments/relationship with suppliers)
  • Assets management
  • Assets cycle management integrated and integrable with subsystems (CUP—unique code of project/Billing to private)
  • Collections/reminders management
  • Periodic reporting to the Region
  • Tax compliance

THE SOLUTION

The proposed solution consists of a series of modules integrated with each other which can be implemented concurrently or on the basis of the processes that may be innovated. Possible methods used are:

  • ​Classical method starting with an analysis of the existing situation and the requirements for the definition of parameters
  • RAP Method (Rapid Implementation): the RAP method, certified by Oracle and part of Mepa, allows early production and reduced costs. Santer Reply provides the local healthcare authorities and hospitals with the best practices of healthcare companies of larger size in order to reduce time and costs. The RAP solution offers an already up to date application with several parameters, drastically reducing time and activities.

The key features of this solution are:
Comprehensibility: Minimum effort to recognize the "idea" behind the application and its applicability (well-defined administrative context of local healthcare authorities and hospitals);
Reliability: Ease of the application to adapt itself in order to meet a requirement that differs from those on which it has originally been developed (the software is highly configurable and customizable);
Portability: Ease of the application to be transferred from one environment to another (the administrative processes of local healthcare authorities and hospitals are very similar and often regulated).

THE REPLY VALUE

The OeBS solution verticalised by Santer Reply offers a more effective management of administrative and control processes because:

  • The modules are highly integrated with each other, allowing the appropriate controls and ensuring the consistency of information in the whole process;
  • The Oracle platform ensures a constant and continuous technological upgrading;
  • Experience and constant presence within important health authorities allow to adapt the solution to the actual needs and the new challenges.

TECHNOLOGY FOCUS

The OeBS solution offers a cutting-edge and constantly evolving technological platform, that allows to face and overcome internal management problems of a new application since it can be implemented in Cloud with several advantages:

  • Elimination of hardware and software infrastructure costs;
  • Guaranteed immediate productivity, since the services are "ready to use", with no need to acquire, install, and configure any hardware or software;
  • Adaptation to the needs of the environment;
  • Sharing solutions with other Health Authorities and cost optimization;
  • Access through mobile devices (tablets and smartphones) to web-service modules.

SANTER REPLY

Santer Reply is the Reply Group company specialized in the development, implementation and management of vertical application and services for Local Health Authorities, Hospitals, Municipalities and Regions. Santer Reply aims at helping the healthcare system and public administration during the change process, thanks to its ability to plan, develop and manage web-based solutions having high innovative content. Santer Reply offers: integration capability and project management; knowledge and skills specialized in the healthcare market, as well as in the administrative, hospital, territorial and managerial sector; delivery quality; knowledge and competence specialized in Public administration, services to citizens and service management for public consortiums; strong application focus, consistent with the infrastructures and the services offered by the Social Security Information System.

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