SARA (Smart Assistant Regulatory Affairs)

Use Process Mining and Process automation to automate repetitive factory work. Increase efficiency and better use people energy to create and improve quality. Discover more

Award Winning Project 0

Sara has won the prestigious CPhi Pharma Award 2019

The CPhI Pharma Awards recognize the innovation and dedication of companies and individuals who are driving the pharmaceutical industry forward. The CPhI Pharma Awards celebrate the thinkers and creators driving the industry forward through their innovations, technologies and strategies.Read more

Award Winning Project 1

Innovation for Citizens and Government

Companies’ technological and consulting capability represents a key-factor for the attainment of the modernization and evolution strategic objectives of Public Administrations.

The desire to increase the quality of public services and trends governing public spending to the national territory, necessitates the re-engineering of front and back office processes and instruments on behalf of the Public Administration.

Reply promotes the evolution of the Public Sector and Healthcare with avant-garde services and solutions. Coherently with the contents of a public demand more and more focused on key-objectives such as digitalization and simplification, Bureaucracy streamlining and improvement of services to users being them citizens or companies, Cost and quality assessment, Reply supports the Central and Local Public Administration with solutions for e-government and e-health.

Reply benefits from experience gained in the more advanced on-line services by verticalising applications and skills to generate specific solutions to manage the digitalization process for the Central and Local Government and Health sectors.

Remote Healthcare


The new frontier in telemedicine

Reply has created a platform to improve the quality of life of chronic patients, by managing continuous out-of-hospital care, using innovative technological systems for taking charge of patients and remote monitoring.



Case Study

Sustainable mobility for the smart city

ServiceGuard, developed by Concept Reply, is a web application for more efficiency and quality in the operation of traffic infrastructures. The web-based application is used to monitor and control traffic objects, for example traffic lights, parking facilities and sensors.

Sustainable mobility for the smart city 0


Case Study

B. Braun: Software based Cross-Channel communication

Together with Syskoplan Reply, the medical technology and pharmaceutical company B. Braun has introduced Qualtrics as a new experience management solution. Qualtrics enables effective and efficient Cross-channel communication at B. Braun. In addition to integrating Qualtrics into the existing CRM, Syskoplan Reply also laid the foundation for a global rollout and independent further development of the system by B. Braun.


Case Study

DiaSorin simplifies diagnostics by implementing a digital solution

With the support of Cluster Reply and Concept Reply, in only a few months DiaSorin has developed a proprietary IoT cloud solution, based on the Microsoft Azure technology, which can process and report Covid-19 tests.


DiaSorin simplifies diagnostics by implementing a digital solution 0

Salesforce Health Cloud

Best Practice

Healthcare as a platform

In the Health 4.0 era, healthcare has quickly become a personalised, integrated and holistic pathway, including from a technological point of view. Arlanis Reply supported CareApt, through the adoption of the Salesforce HealthCloud module, in the creation of a telenursing assistance service specialised in Parkinson's and integrating the solution into a collaborative medical platform.

Healthcare as a platform  0

supply chain management

Best Practice

App – Advanced Procurement Platform

APP (Advanced Procurement Platform) is the solution implemented by Syskoplan Reply for SAP within the Cloud Application Extension program. APP extends the operation of the SAP Ariba suite with the availability of specific services and features for the Italian market.


Best Practice

Blockchain Technology in the Healthcare sector

Blockchain technology can be extremely effective in the healthcare sector, to enhance security, interoperability and transparency in relations between stakeholders in the healthcare landscape. Blockchain-based solutions can help steer the sector towards a Connected Care model based on personalisation and collaboration, enabled by hybrid care delivery systems and the introduction of digital therapies in the National Health System.

Industrie 4.0

Case Study

A new dynamic for the IoT Pilot project PLUSS

The implementation of digital transformation projects is proving to be a key element in the pharmaceutical industry to position companies sustainably in a competitive environment. Merck, a company specialising in healthcare, life sciences and performance materials, has been supported with suitable project management methods by Laife Reply in achieving this goal in a structured manner.


Best Practice


X-RAIS is an AI tool for the analysis of medical images based on neural networks, developed by Laife Reply. X-RAIS supports doctors in the medical record compilation phase, automatically calling attention to suspicious areas and the related classification, with the aim of reducing the number of incorrect diagnoses and improving the efficiency of the end-to-end diagnostic process.




Live well - Do it better

Health is the most requested benefit and an essential driver to better develop its human capital, intellectual, and business performance.The solution named “Live Well - Do It Better”, created by Laife Reply, uses Artificial Intelligence and Machine Learning engines applied to Big Data to promote the long-term health of employees.



Ticuro Reply - better living, everytime, everywhere

Healthy Reply is launching Ticuro Reply, the new frontier in telemedicine based on the IoT. From wellness to prevention, from diagnostics to therapy to aftercare: Ticuro Reply networks medical devices, environmental and wearable sensors in order to support patients and users interested in their health - everywhere and at all times.


Case Study

Ticuro Reply and high-altitude health care

Ticuro Reply, Healthy Reply’s telemedicine solution – which analyses behaviour and monitors vital signs – provides the technological basis for the “Meno soli sulle Alpi” project.

Ticuro Reply and high-altitude health care 0

Enterprise Architecture

Best Practice

Public and Private Enterprise can face the today's challenges

Glue Reply can empower Public and Private Enterprise to face current challenges and to move forward confidently, effectively and within a firm business and technological framework.

Public and Private Enterprise can face the today's challenges 0

Digital Health Manager

Best Practice

COVID-19 Infection Chain Case Management for health departments

Cluster Reply has developed a COVID-19 infection chain case management solution. The System for Infection Chain Management enables the staff of Health Ministries and Authorities to digitally manage corona cases and contact persons.


Case Study

Solidsoft Reply builds Verilite

On 9th February 2019, the Falsified Medicine Directive came into force. Solidsoft Reply were able to meet the needs of the Falsified medicines directive (FMD) by building a web based application called VeriLite.

Public Sector and Automotive

Case Study

Reti Amiche on the Job “Worker-Friendly Networks on the Job”

With the signing of the Memorandum of Intent with the Ministry of Public Administration, FIAT now offers its employees the opportunity to use services offered by the Piemonte Region and the City of Turin through the company’s own network, with the solution “Reti Amiche on the Job” (“Worker-Friendly Networks on the Job”), developed in collaboration with Cluster Reply.

10.04.2014 - 11.04.2014 / Vicenza


Medit 2014

Santer Reply joined Medit 2014, an event dedicated to innovation and technological development in healthcare, with a focus on continuously evolving topics as eHealth, Telemedicine and ICT. The event was held in Vicenza from 10 to 11 April 2014.

18.03.2014 - 19.03.2014


ABI Lab Forum 2014

Reply took part in the 10th edition of the ABI Lab Forum, an opportunity for banks and companies to meet and discuss the role of ICT in the banking sector. The event was held from 18 to 19 March 2014 in Milan.



eHealth Conference

Santer Reply took part in the fifth edition of eHealth Conference, an annual event aiming at discussing all issues concerning the informatisation and the technologies for managing the hospital from an IT point of view. The event was held in Rome on 28 May 2013.

27.03.2013 - 28.03.2013


ABI Lab Forum 2013

Reply took part in the 9th edition of the ABI Lab Forum, the event where banks and companies received detailed information on the role of ICT in the banking sector, that was held in from 27 to 28 March 2013 in Milan.

26.11.2012 - 28.11.2012


Matching 2012

Santer Reply and Starbytes participated in the eighth edition of Matching 2012, the B2B event meant to increase the entrepreneurial relashionsips in highly innovative sectors. The event was held in Rho (MI) from 26 to 28 November 2012.



SAS Forum Italy 2012

Target Reply and Santer Reply took part in the SAS Forum Italia 2012, the Italian forum on Business Intelligence and Business Analytics, which was held in Milan on 17 April 2012.

18.04.2012 - 19.04.2012


Defence IT 2012

Glue Reply joined the discussion panel at Defence IT 2012, from 18 to 19 April 2012 in Bristol. The conference was the fifth in this series of highly interactive events, using panels of seniors and experts to raise and debate problems and opportunities.

28.03.2012 - 29.03.2012


ABI Lab Forum 2012

e*finance consulting Reply took part in the 8th edition of the ABI Lab Forum, the event where banks and companies received detailed information on the role of ICT in the banking sector. The conference was held in Milan from 28 to 29 March 2012.


Press Article

Enabling Defence Transformation

Experiencing strong demand for its technology and architecture services, Glue Reply is continuing to innovate to meet the needs of defence sector companies that are seeking to transform. Glue Reply empowers the CIO by enabling improved management and control over operations, a more effective portfolio planning capability and the flexibility needed to react to change quickly.

03.12.2011 - 11.12.2011


Opening conference of Bologne Motor Show

Lem Reply and Concept Reply participated in the opening conference of the 36th Motor Show, the expo dedicated to the international automotive market, held from 3 to 11 December 2011 in Bologne. Lem Reply introduced the opening conference "Innovation, networks and smart cities: the mobility of the future".

21.11.2011 - 23.11.2011


Matching 2011

Santer Reply participated in the seventh edition of Matching, the B2B event organized by Compagnia delle Opere and meant to increase the entrepreneurial relashionsips in highly innovative sectors. The event was held in Rho (Milan) from 21 to 23 November 2011.

16.11.2011 - 18.11.2011


TOSM Torino Software and Systems Meeting 2011

Santer Reply, the Reply Group company specialized in the development, implementation and management of vertical application and services for Local Health Authorities, Hospitals, Municipalities and Regions, took part in the 2011 edition of TOSM held from 16 to 18 November 2011 in Turin.


Press Article

Cloud Control

Defense Management Journal, Issue 54



SAS Forum Italia 2011

Reply participated in the SAS Forum Italia 2011, the Italian forum on Business Intelligence and Business Analytics, which was held in Milan on 17 May 2011.

13.04.2011 - 14.04.2011


Defence IT 2011

Glue Reply spoke and joined the discussion panel at the Defence IT 2011, the 13th and 14th of April in Bristol. The event focussed on the progress made towards delivering solutions that help the defence enterprise make the most effective use of information including the ways in which we share and protect that information.


Press Article

Driving Improvements in Defence Logistics

The UK MoD has embarked on a new approach to the delivery of end-to-end logistics information and processes across defence. The Logistics Network Enabled Capability Programme (Log NEC) is based on the assumption that in the future all elements of the military, together with the industrial and other partners upon which it relies, will be connected to a single coherent communications network.

Case Study

Vienna International Airport: Master data optimisation and process simplification in property and facility management

Vienna International Airport implemented the Syskoplan Reply solution iFMS. iFMS (integrated Facility Management System) is a graphical complementary system to SAP for SAP RE-FX and SAP PM/CS.


News & Communication

How to push ahead with Green IT amid the cuts

Glue Reply provides advice to influencers and decision makers in the Public Sector on how to push ahead with Green IT amid budget restraints. The article suggests some New Year’s resolutions that should be considered when planning and managing the IT estate in 2011.



Central Government - Business and Technology 2010

Glue Reply attended the Central Government Business & Technology 2010, that was in London on the 18th of November at the Immarsat Conference Centre, as keynote speakers with a client representative from the MoD.

16.07.2010 - 16.07.2010


UKCeB Supportability Engineering Seminar

Glue Reply joined the event as a leading IT consultancy provider for the UK Ministry of Defence.

25.02.2010 - 25.02.2010


Mod Defence Suppliers Service Annual Conference and Exhibition

Glue Reply were pleased to be exhibiting at this year’s Conference and Exhibition in Bristol, 25 February 2010. As the UK’s leading client side Architecture and Technology Consultancy, Glue Reply were committed to your transformation through the delivery of excellence and best practice. We brought to the event our experience of consulting for the MoD across the following areas:



SAS Forum Italia 2010

Santer Reply and Target Reply took part to the 2010 edition of SAS Forum, focused on the new challenges Business Intelligence and Business Analytics will have to face in the near future.

14.04.2010 - 15.04.2010


Defence IT 2010

From 14 to 15 April in London, Glue Reply participated to the event Defence IT, where the theme of "Making Sense of the Team Defence Information Business" was debated and exposed.