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Arlanis Reply is the Reply Group company that specialises in planning, producing and integrating Salesforce.com’s solutions and services.
Arlanis Reply supports companies through the switch from traditional CRM systems towards processes, strategies and tools to implement digital and multichannel CRM solutions. As
Platinum Partner for Salesforce.com, Arlanis Reply has developed significant experience dealing with important EU realities, thereby consolidating a best practice approach on an international level. Thank to its experiences in the migration and integration of CRM solutions and to its abilities in the design of Cloud SaaS (Software as a Service) and PaaS (Platform as a Service) architectures, Arlanis Reply provides end-to-end services ranging from the migration towards SaaS CRM solutions up to the development and implementation of a comprehensive plan of Digital CRM, including social media marketing as well as social media listening and monitoring.
Arlanis Reply is the first Salesforce.com partner to open a Social Media Command Center based in Germany at the Reply offices in Munich.