AWARD WINNING PROJECT

SARA (Smart Assistant Regulatory Affairs)

Use Process Mining and Process automation to automate repetitive factory work. Increase efficiency and better use people energy to create and improve quality. See more about Merck #alwayscurious

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Sara has won the prestigious CPhi Pharma Awards 2019

The CPhI Pharma Awards recognize the innovation and dedication of companies and individuals who are driving the pharmaceutical industry forward. The CPhI Pharma Awards celebrate the thinkers and creators driving the industry forward through their innovations, technologies and strategies.Read more

Award Winning Project 1
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R20 Logo

No-code, low-code,
what code?

Just like almost everything in life, coding is on a journey. In fact, how code is written is evolving. More and more, it’s passing through ‘no-code’ or ‘low-code’ platforms on its journey towards AI-assisted development. Are you ready to learn more?

04.11.2019 - 08.11.2019 / Orlando

Event

Microsoft Ignite

Microsoft Ignite is an annual user conference to help business leaders and IT professionals from around the world learn about and get hands-on with the latest Microsoft products and partner solutions.

03.11.2019 - 07.11.2019 / Barcelona

Event

Reply at Gartner Symposium ITxpo 2019

Gartner Symposium/ITxpo 2019 is Europe's Leading Conference for CIOs and Senior IT Executives to power digital transformation. This year’s Symposium will take place at the Barcelona International Convention Centre (CCIB).

11.10.2019 / Online

Event

REPLY CYBER SECURITY CHALLENGE 2019

Reply Cyber Security Challenge is a team competition open to both students and professionals created by the “Keen Minds Team”, Reply’s group of Cyber Security experts.

FIND OUT THE WINNERS!

GET THE DETAILS

AI driven Business intelligence

Product

China Beats: Data driven Insights for your Business in China

China Beats is your business intelligence solution for China. It uses AI-supported social listening with connection to the Chinese data ecosystem to answer the most pressing business questions about the Chinese market and its players.

Discover what you can do with China Beats!

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02.10.2019

News & Communication

Storm Reply announces AWS Industrial Software Competency Premier Consulting Partner Achievement

Storm Reply, specialized in the design and implementation of innovative Cloud-based solutions and services, announced today that it has achieved Amazon Web Services (AWS) Industrial Software Competency status.

07.06.2019 - 03.07.2019 / Annual Event

Event

Xchange 2019

Reply Xchange is the annual appointment organised by Reply to discuss how innovation and technologies are changing the world. Through the featured presentations and a dedicated demo area, the main innovation trends in the area of digital transformation are explored.

MUNICH 7 June
MILAN 3 July

Human Machine Interfaces

Research

HMI: BRINGING MACHINES CLOSER TO PEOPLE

With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends in the field of Human Machine Interfaces, based on their occurrence within expert media articles, mass media, patents and scientific publications.

Future Concepts of Human Machine Interfaces

HMI trend research

10.05.2019 - 12.05.2019 / Online

Event

Creative Challenge 2019

The Reply Creative Challenge is a team-based competition open to students and creatives from all over the world who compete in the development of a creative concept assigned by a jury of experts.

challenges.reply.com

Get the details!

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Artificial Intelligence

Research

AI TRENDS
TO WATCH OUT FOR

A data-driven study to discover Artificial Intelligence trends, figures and business opportunities.

Find out more fom Reply's survey on current developments in Artifical Intelligence!

AI Trend Report

03.04.2019 - 04.04.2019 / LUXEMBOURG

Event

ARCH SUMMIT 2019

Reply takes part in the Arch Summit event, the premier event for connecting tech startups with corporate decision-makers, which will be held in Luxembourg on 3-4 April.

19.03.2019 / London

Event

International Women's Day

Reply is proud to support International Women’s Day, and committed to promoting diversity in what is the 4th least gender-diverse industry, according to the World Economic Forum. On March 19th, Reply’s CEO will be making a keynote speech in our London offices at an event jointly hosted with the women’s network, PWN London.

Quantum Computing

Hot Spot

Quantum & Accelerated Computing

Reply is exploring the potential for quantum computers and quantum algorithms to identify solutions to previously insoluble problems.

As it researches and explores quantum computing, Reply is developing solutions to use cases of interest to its customers.

DISCOVER MORE!

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Retail

Research

The Retail Revolution

With SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends related to Retail Technology based on their occurrence within expert media articles, mass media, patents and scientific publications.

Discover more about Reply’s survey on Retail Trends!

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11.03.2019

News & Communication

REPLY NAMED A VISIONARY IN “MAGIC QUADRANT FOR CRM AND CUSTOMER EXPERIENCE IMPLEMENTATION SERVICES, WORLDWIDE” BY GARTNER

Reply today announced it has been positioned as a Visionary by Gartner in its February 2019 “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide” due to its commited focus on creativity and innovation, as well as its ability to deliver.

Retail

Research

AUTOMATED COMMERCE

'Automated Commerce’ refers to ways of employing technology to make a process or task simpler (quicker, better), by reducing the number of steps or actions taken by the user. Reply has conducted a comprehensive research programme in the UK and the study revealed which aspects of the customer journey can be improved using the latest technologies, versus where automation is inappropriate to replace human interaction.

Recognise me - but don't spy on me
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16.01.2019 - 17.01.2019 / London

Event

Oracle Openworld Europe 2019

Reply joins Oracle Openworld Europe 2019, the main conference in Europe focused on Oracle new technologies and methodologies

IOT

Research

The Evolution of the Consumer Internet of Things

The Consumer IoT refers to the billions of physical personal devices, such as smartphones, wearables, fashion items and the growing number of smart home appliances, that are now connected to the internet, collecting and sharing data.

Discover more about Reply’s survey on Consumer IoT!

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CRISP VENDOR UNIVERSE 2018

REPLY: LEADING MANAGED PUBLIC CLOUD PROVIDER

For the third time in a row, Reply is taking a leading role in the Crisp Vendor Universe Report. Also 2018, the independent IT research and consulting firm Crisp Research named Reply the leading provider in the market segment "Managed Public Cloud Provider". Learn more in the full report.

REPLY LEADING MANAGED PUBLIC CLOUD PROVIDER 0

04.11.2018 - 08.11.2018 / Barcelona

Event

Gartner Symposium/ITxpo 2018

Reply takes part in Europe’s most important annual gathering for CIOs and Senior IT Executives who focus strategic trends and technologies driving digital transformation and shaping the future of IT and business. Attendees to the event will discover a greater breadth and depth of contents.

CRISP VENDOR UNIVERSE 2018

Reply: Leading IoT Provider

Crisp Research distinguishes Reply as a leading provider of IoT Development Services.

Learn more about the strengths that make Reply the perfect partner for your IoT projects in the complete report. Reply's various strengths helped it to achieve top grades: Crisp emphasises in its report the high agility of the group of companies, which is made possible by the small sized teams of the closely cooperating Reply companies.

IOT

Best Practice

Global Test Automation CENTRE FOR QUALITY MONITORING

For today’s companies, Test Automation is no longer an option, it's a necessity.
Reply’s new Centre is focused on the Automated Monitoring and Testing of the quality of products and services. Concept Reply has designed an effective Test Automation solution that is scalable and flexible, based on a technological and methodological Framework.

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Artificial Intelligence & Machine Learning

Hot Spot

Intelligence

The convergence of Big Data with Artificial Intelligence has emerged as the single most important development that is shaping the future of how firms drive business value from their data and analytics capabilities.

But even as the technology advances, companies still struggle to take advantage of it, largely because they don’t understand how to strategically implement Machine Learning in service of business goals.

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Data-driven Machine Learning Robots

Data Robotics

Data Robotics is defined as the set of technologies, techniques and applications required to design and implement a new automation process based on self-learning and artificial intelligence technologies, with the aim of increasing the productivity and efficiency of business processes.

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Google Cloud Next ’18 London

Reply takes part in the Google Cloud Next ’18 in London, 10-11 October, 2018. The event is focused around the transformative impact of the cloud on businesses and provides the opportunity to experience the power of the cloud first hand.

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19.07.2018

News & Communication

Microsoft Reveals the "Future of Work" with Valorem's HoloBeam tech at Inspire 2018

Over 30,000 Microsoft partners and their counterparts gathered in Vegas this week for the annual Microsoft Inspire conference to kick off the fiscal year and learn about new focus areas and solutions. The corenote presentation of Satya Nadella, CEO, included exciting insight into the future of work with a demo of Valorem's holographic telepresence technology, HoloBeam.

14.12.2017 / Partnership

News & Communication

Go Reply becomes a Google Cloud Managed Service Provider

Go Reply has become a Google Cloud Managed Service Provider (MSP), joining a group of highly specialized Google Cloud partners.

Reply Framework

Hot Spot

Robotics for Customers is here!

Reply has built its own Robotics for Customers approach in the context of Data-Driven Customer Engagement. Robotics for Customers is a framework built on two foundational pillars: Recommendation Systems and Conversational Systems.

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Industrie 4.0

Get ready for Industrie 4.0

Industrie 4.0 is the current trend of automation and data exchange in manufacturing technologies. It includes cyber-physical systems, Internet of things, Big Data, Virtual Reality, Predictive Maintenance, 3D Printing, Cloud Computing, Smart Logistics, Cybersecurity and much more.

Get ready for Industrie 4.0 0

09.11.2017 / Industrie 4.0

News & Communication

Reply launches comprehensive Industrie 4.0 solutions for flexible and connected manufacturing

Reply offers industrial companies a broad range of Agile Industrie 4.0 solutions to make manufacturing and production processes flexible and connected.

20.02.2017 / Industry 4.0

News & Communication

Reply launches Brick Reply – the new Manufacturing Operations Platform for Industry 4.0

Reply announces the release of Brick Reply, an innovative manufacturing operations platform (MOM) for Industry 4.0 to make production process flexible and connected.

Industry 4.0

Product

Brick Reply: the comprehensive Industry 4.0 platform

Designed and developed according to Industry 4.0 paradigms, Brick Reply is a MOM (Manufacturing Operations Management) platform for the management and control of a “Smart Factory”.


GO TO THE WEBSITE

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Design Thinking

Best Practice

Design for Innovation

A room for innovations, designed to stimulate creativity and create sustainable solutions.

Germany - Reply's Design Thinking Labs for INDUSTRY 4.0 and DIGITAL TRANSFORMATION provide spaces for co-creative developments in interdisciplinary teams to develop innovative products, solutions, services and business models based on groundbreaking technology.

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Industrie 4.0

Best Practice

Predictive maintenance

While from the IT perspective Predictive Maintenance is at its core a Big Data challenge, it requires expertise in the entire variety of technological fields: network and telecommunication, IT architecture, the IoT, Cloud Computing and security. Reply has a proven track record in all areas that are relevant to Predictive Maintenance.

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3D Digital Experience

Case Study

Protocube Reply creates Poltrona Frau’s new Digital Experience

Protocube Reply has created for Poltrona Frau an innovative 3D configuration platform that makes it possible to customise the icons and new collections offered by the renowned brand through a User Experience based on the most advanced level of realism.

ecommerce

Best Practice

ACCELERATE YOUR ECOMMERCE PROJECT THROUGH OUR SAP HYBRIS FRAMEWORK

To provide omni-channel commerce implementation and meet the specific needs of different industries, Portaltech Reply, the Reply group company dedicated to eCommerce, has built customized Accelerators on SAP Hybris.

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ACCELERATE YOUR ECOMMERCE PROJECT THROUGH OUR SAP HYBRIS FRAMEWORK 0

Mobile App

Case Study

GO WITH SKY WHEREVER YOU ARE

New devices like TouchPCs and Smartphones offer their users exciting new functionalities. Sky invites his clients to a new experience on iPhone and iPad: important sport events online – wherever you are. The applications have been developed by Reply and can be downloaded in Apple’s App Store. The applications are designed for Apple’s iPad, iPhone and iPod Touch.

GO WITH SKY WHEREVER YOU ARE 0

Online Banking

Case Study

"Digital Branch" for norisbank

The norisbank from Berlin, a daughter company of Deutsche Bank, decided to close its branch network and wanted to newly position its brand as a pure online bank. The goal was to build the online channel further and create a "digital branch" for the customer. Reply deployed the creative implementation of the new positioning as online bank.

Automotive

Best Practice

Put your Data at Work: Do cars dream of Big Data?

Big Data presents a huge opportunity for automotive companies to meet the demands of their more challenging and educated customers. Major firms have recognised the importance of data along the entire value chain.

Internet of Things

Platform

HI Reply

Hi Reply is the Reply innovative platform which incorporates services, devices and middleware for the Internet of Things. HI Reply creates an ecosystem of people, objects and services that communicate via the network. Using configurable modules, Hi Reply provides all the elements necessary for the creation of secure, scalable and flexible vertical solutions based on the interaction and cooperation of connected objects.

WMS On Demand

Site

Warehouse Management System as a Service

SideUp Reply™ is an as-a-service suite of Cloud Computing solutions for warehouse and inventory management, transportation-based cross-docking, warehousing and "track and trace" services.

Warehouse Management System as a Service 0

ecommerce

Case Study

Reply for Vorwerk Group

A new brand strategy in the large-scale design relaunch for all countries and product divisions were rolled out by Reply.

Various graphic, conceptional and technical improvements of the Magento shops and TYPO3 CMS were part of the implementation.

CRM for Automotive

Case Study

Multi-Brand CRM at Volkswagen FS

Volkswagen Financial Services pursues a consistent CRM strategy in customer care. Processes and company organisation structure have been organised according to customer groups and aligned to customer requirements. This customer-oriented IT architecture requirement was met with the implementation of SAP CRM for a standard customer care and SAP NetWeaver™ as a systems integration platform. Reply designed and implemented major parts of the overall architecture.

Telco Consulting Services

Best Practice

Specialized consulting services on LTE, LTE-A & VoLTE

Reply provides high-value specialized consulting services on LTE, LTE-A and VoLTE topics. Reply collaborates with primary Telco Service Providers in the design, deployment and operations of their 4G Core network infrastructures.

Multi-Country ecommerce

Case Study

Costco strengthens the ecommerce platform worldwide

Reply turned Costco’s international eCommerce expansion plans into reality. Reply handled the entire ecommerce offering for Costco, with Mexico becoming the first market to use and test the blueprint ecommerce platform developed in the UK.

Costco strengthens the ecommerce platform worldwide 0

Business/Operation Support Systems

Best Practice

With Reply the route to the future of B/OSS is outlined

Reply considers the strong attention to Customer Management and the overall infrastructure and service operational improvement crucial elements to succeed in this market, combining its strong experience and positioning on BSS (Business Support Systems) and OSS (Operation Support Systems).

Utilities

Best Practice

Meter Data Management

Reply can boast solid experience in the support of Energy & Utilities market operators on issues related to Meter Data Management (MDM) and is the ideal partner for defining Smart Metering solutions. These solutions, made possible by the enhanced ability to gather information from technological networks, combined with new remote operations opportunities on network elements, allow Utilities to adopt a new operational framework characterized by greater efficiency and a better quality of service.

MoD Logistics

Case Study

Transforming logistics for networked enabled capability

The vision for UK Defence Logistics is the transformation of the current complex web of processes and systems ​into a streamlined, optimised, agile and effective ‘end to end’ logistics support chain, fully integrated with the front line and industry.

Supply Chain Management

Case Study

FIAT chooses Click Reply™

FIAT selects Click Reply™ for inbound logistics management of production.

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Focus on Customer

Case Study

We focus on the customer at HSE24

HSE24 is one of the top addresses for modern and multi-medial home shopping. With its channel brands HSE24, HSE24 Extra, HSE24 Trend, this innovative mail-order company provides women over 40 with information on the latest trends via its online shop. In doing so, it links its interactive platforms TV, Online and Mobile in a consistent manner and offers lots of applications for smartphones, SmartTV and tablets. Syskoplan Reply has been supporting its longstanding customer HSE24 for nearly ten years now with the provision and further development of its IT systems.

Television meets Internet

Case Study

Lancia InteracTV, the first Italian case of second screen communication

The App that rewards those who watch TV. The App 'Lancia InteracTV' combines the 'Digital Product Placement' with the interactive features offered by new technologies revolutionizing in one fell swoop both the concept of television viewing that the receipt of the message.

SaaS

Case Study

IVECO Defence Vehicles

Reply supports IVECO Defence Vehicles (IVECO DV), market leading manufacturer of defence and civil protection vehicles (trucks, armoured vehicles, protected and multipurpose vehicles), with its logistics management. A SideUp Reply™ solution has been introduced for the management of the military replacement parts warehouse in Bolzano, replacing the custom system previously used.