Keyword

Salesforce

13.10.2022 / Warsaw

Event

Salesforce Live with Arlanis Reply

Salesforce Live Event 2022 is an opportunity to share innovation and bring companies and customers together to share their experiences with an integrated CRM platform, Salesforce Customer 360. Meet Arlanis Reply, Salesforce Partner since 2005, at the Salesforce Live Event and exchange ideas with the experts.

USER EXPERIENCE

Case Study

Messe München: Sales portal with user experience

Arlanis Reply assisted Messe München in setting up a central digitalisation platform based on the Salesforce Experience Cloud. Based on this technology Messe München has managed to create a seamless user experience.

Cloud Computing

Case Study

Sportnavi.de: Partner and Customer Lifecycle Management

Arlanis Reply supports Sportnavi in the digital automation of memberships — from lead generation, member acquisition and management through to invoicing with business partners.

27.10.2021 / Online

Event

MuleSoft Summit 2021 DACH

The MuleSoft Summit 2021 DACH takes place as a virtual event on 27 October 2021 from 10am CEST. Learn how to accelerate your business results using the latest innovations and trends in integration and API management. Arlanis Reply is a partner of this year's MuleSoft Summit 2021 DACH.

07.10.2021 / ONLINE / 2pm – 5pm CET

Event

Salesforce Trailblazer Connect Career Fair
(Germany, Austria, Switzerland, Poland)

Reply, part of the Salesforce Talent Alliance, will be at the virtual Salesforce Career Fair advising on entry and career opportunities in the Salesforce ecosystem with a team from Arlanis Reply.

HEALTHCARE & LIFE SCIENCE

Best Practice

Hi-Tech Digital Care

By exploiting the potential of the Health Cloud module of Salesforce, Arlanis Reply has dedicated itself to the design, implementation and maintenance of a multi-channel, scalable platform to guarantee a solution for strengthening the relationship between caregiver, patient, operator and specialist.

Hi-Tech Digital Care 0

Proof of Concept

Best Practice

USB Connect to Salesforce

A recent project from Arlanis Reply aims at demonstrating the potential of WebUSB when combined with the powerful cloud technology of Salesforce.

Salesforce Service Cloud

Best Practice

Car manufacturer’s service agents automate their workflow

An automobile manufacturer was looking for an efficient way for its call center to handle the cases of its customers requesting roadside assistance via telephone or SMS as quickly as possible. Through Salesforce Service Cloud, Arlanis Reply implemented the possibility to automate repetitive tasks for the service representatives.

Heroku

Best Practice

Multi-market reach with one website platform

By migrating the website of a client from the automotive sector to Heroku, a scalable cloud application platform, Arlanis Reply enabled the users of the sales platform a smooth start into their customer journey.

Multi-market reach with one website platform 0

Salesforce Marketing Cloud

Best Practice

Highly Personalized Marketing Automation

A company within the automotive industry was looking for a single platform for marketing activities across different brands and markets that would also be compatible with the existing Salesforce Sales Cloud software - this is where Salesforce Marketing Cloud and Arlanis Reply stepped in.

Highly Personalized Marketing Automation 0

Salesforce Community Cloud

Best Practice

Automating Pre-Order Processing

To enable a supplier to better plan its production and deliveries, Arlanis Reply has implemented an automated standard process for its customer that is supported by the Salesforce Community Cloud with Sales Cloud integration. Suppliers and dealers can now be managed more efficiently.

Automating Pre-Order Processing 0

Artificial Intelligence

Best Practice

Overview of latest developments of Salesforce AI

Arlanis Reply strives to simplify its customers' workflows by deploying Salesforce's Einstein AI solution. Further developments of the solution currently focus on Natural Language Processing and Visual Question Answering.

Overview of latest developments of Salesforce AI 0

03.08.2019 - 19.10.2019 / Frankfurt / Munich

Event

Salesforce Hands-on Workshop

Join the Hands-on Workshops "Salesforce for Beginners" organised by Arlanis Reply. The Lightning platform provides the basis for the one-day workshop format to adapt Salesforce and take the first steps towards development.

3.8. - FRANKFURT
19.10. - MUNICH

07.05.2019 - 22.05.2019 / Munich / Berlin

Event

Arlanis Reply at Salesforce Basecamps 2019

Meet Arlanis Reply at the Salesforce Basecamps -
7 May 2019 in Munich and 22 May 2019 in Berlin. Talk to the experts from Arlanis Reply about what moves you and discuss possible approaches for the future.

7 MAY - MUNICH
22 MAY - BERLIN

CRM and Marketing

Case Study

MULTI CLOUD PROJECT AND ROLLOUT IN 30 COUNTRIES

In order to achieve more transparency and efficiency within the company, KWS SAAT SE strived to optimise processes in cooperation with its global daughter companies. To realise their plans KWS partnered with Arlanis Reply. First, a CRM and Marketing solution based on the Salesforce platform and Marketing Cloud was implemented and a global template for the roll out in 30 countries was developed.

MULTI CLOUD PROJECT AND ROLLOUT IN 30 COUNTRIES 0