How does one of the world’s largest telecommunications companies replace their 8-year-old Intranet in just 3 months?By working in partnership with WM Reply to engage their key stakeholders in 27 countries, and establish and migrate to a new global SharePoint-based intranet available in 11 languages.
Although Vodafone had invested to maintain their Oracle based Intranet, they were still having difficulty providing their 160,000 people with up-to-date and relevant information.
Vodafone were tied to an expensive but poorly performing solution that simply was not delivering business value to its people. Vodafone chose WM Reply for two reasons: our people and our ability to deliver a quality solution quickly.
The solution had to be scalable and highly- functional, and had to cope with 1 million visits a week. Our vision was to build an Intranet that was driven by search, with content that could be both global and local, with key areas personalised to appeal to all employees across the enterprise.
Our Discover phase was crucial in discovering the challenges that were facing Vodafone around user experience and environment constraints, as well as challenges with globalisation, localisation and internationalisation.
The new global collaboration and content-sharing platform harnesses SharePoint’s out-of-the-box capabilities and fits in well with Vodafone’s emphasis on social interaction among its staff. The system significantly enhanced employee engagement by allowing more than 160,000 users to access and interact with a range of content, share, like and comment on news stories and access colleague’s contact information and expertise with sophisticated instant search.
"Throughout the project, WM Reply demonstrated an outstanding commitment to the project and excellent technical and business skills.I was especially impressed by their ability to avoid the typical Customer/Supplier atmosphere by forming integrated project teams. I would like to thank WM Reply for their dedication and great work during the project. This outstanding delivery would not have been possible without them." - Martin Holzberger. Principal Manager, Global Applications