...with the extensive ECM product portfolio of Macros Reply: modular and seamlessly
The first step to efficient processing lies in the intelligent distribution of the incoming post. Macros Reply's flexible combination of input management modules allow you to optimise each relevant step of incoming mail processing.
With Macros Reply products, you are selecting sleek and modern archiving products. As archive-independent software, we link the archive or storage system of your choice and enable in-depth work with the filed documents and metadata.
Digitised procedural processing and departmental processing without media breaks: Macros Reply's Workflows, checklists, the tried-and-tested One Click Processing and other features increase the flow of incoming processes.
The power is in the data. We help you to take advantage of your data corpus. Whether with monitoring tools or the application of the latest big data tools: with Macros Reply, you can monitor your data corpus, simulate use cases or take advantage of semantic search mechanisms.
Integration is generally only noticed when it is missing. It is annoying to have to keep jumping between different systems and even more so if they are not there in the first place: this costs you time, customer satisfaction and ultimately, money. We combine your existing system architecture, Macros products and third-party systems with the
Macros eBridge adapters.
Macros Reply's tools for output management offer a lot of potential for streamlining processes and a customer-oriented approach. Targeted customer correspondence – fast and personal – is an important building block for high customer satisfaction. At the same time, significant potential for the streamlining of processes and the avoidance of media breaks and system changes are integral parts of professional text and output management.