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TamTamy is the collaborative platform that has been helping businesses exploit the potential of social media since 2007. It builds a bridge between the features of Enterprise 2.0 and the principles of digital communication to unlock the potential of Social relationships.
Within companies, even large ones, static intranets are gradually giving way to environments where employees can interact with each other and with the content. When staff have a space not only for finding the information they need but also for making their voice heard, an extremely positive virtuous circle can emerge.
An Enterprise Social Network can enable knowledge sharing within the organisation, thus releasing information from silos, enhancing communication, and giving employees primary ownership of the content.
An Enterprise Social Network can promote collaboration and innovation by supporting multidisciplinary teamworking, breaking down geographical barriers, and incentivising the company crowd to generate fresh ideas. Thus, a melting point of viewpoints and experiences is created that can generate innovative ideas and solutions.
An Enterprise Social Network can boost everyday working efficiency, e.g. by reducing email overload and cutting down on internal meetings by enabling people to discuss and tackle problems directly online.
Finally, an Enterprise Social Network can hone and develop the company culture, by offering an open, collaborative company model where people are encouraged to contribute and get directly involved. The digital tools break down hierarchical walls, giving staff a broader, better-informed vision of the business and enabling them to embrace its strategies and objectives.
Continuing education and training for staff, vendors and contractors is vital to a firm’s success and can enhance the workforce’s skills, commitment and job satisfaction.
In this context, TamTamy is a simple, engaging and easy-to-use tool that helps trainees get the most from the training material, offering opportunities for employees to share ideas, and improving Engagement through gamification mechanisms.
In Retail settings, a Social-Networking platform used as an interactive training tool helps to bridge the communication gap between business managers and customer-support and sales staff. It provides a space for salespeople and operatives to learn more and update their knowledge on the product/service offerings, ask questions and suggest improvements.
Beyond the office confines, TamTamy helps to build communities for your customers. Whether your product is a consumer good or publishing resource, engaging your market in a community (which may be public or reserved for premium clients) can prove instrumental in boosting loyalty, customer retention and brand awareness. Moreover, giving your customers a voice makes them feel listened-to, thus improving their customer journey and providing an extra touchpoint with your target market.
In customer-Engagement terms, TamTamy also becomes a useful vehicle for marketing campaigns to directly engage customers and to support user-generated content initiatives and campaigns featuring gamification or competitions.
The company ecosystem is not confined to employees and customers. Indeed, it is important for a firm to act in concert with all its stakeholders in order to optimise processes and enhance the quality of its work. In that light, TamTamy makes it possible to engage the various stakeholders (suppliers, partners and vendors) to share best practice, rules and guidelines to improve efficiency, workplace safety and company sustainability.
Similar corporate-responsibility and sustainability initiatives are especially applicable in companies that produce a sustainability report.
TamTamy provides a full multi-skilled professional team to support customers throughout the project process and provide specific, tailored solutions from the concept stage up to online publication.
We devise fully dedicated solutions starting with a complete platform that we have developed over several years, integrating the various information systems in the company environment.
TamTamy offers 2 delivery methods: on premises using the customer’s infrastructure facilities, for a deeper integration and close adherence to strict security policies; and on the cloud, for a faster and more economical implementation.
TamTamy offers dedicated consultancy services to support content-management, Community, Training, Social-Network analysis, and Online-event organisation activities.
TamTamy’s main customers include Italian and European Industrial groups, Financial Institutions, Telecommunications Enterprises and Publishers.