07.11.2016 / ECOMMERCE

News & Communication

Costco Wholesale has adopted SideUp Reply DropShip Solutions for its Asian Ecommerce operations

Reply today announced that Costco Wholesale has adopted SideUp Reply DropShip Solutios for its Asian Ecommerce operations. SideUp DSS is an innovative new module that empowers retailers to sell on their eCommerce web sites third party vendor’s products.

Offering

Omni-channel Commerce

Reply is a leader in eCommerce and omni-channel solutions delivery for the world’s biggest retailers and producers of goods. Reply covers all retailer and wholesaler needs, utilising its skill set in strategy planning, technology architectures and implementation. For these customers, Reply has built successful ecommerce solutions and effective omni-channel strategies to blend and synchronise the digital and physical experiences for the end consumer.

Reply’s solutions implement both B2B and B2C scenarios and let retailers and producers define an end-to-end strategy from the digital to the physical: starting with marketing, promotions, digital couponing and consumers’ social engagement, underpinned by strong and effective management of products, orders and catalogues, Reply enables clients to offer their customers a unique shopping experience and to do business the way they expect to. In order to realise a true omni-channel retail environment, our strategy allows retailers to put customers at the centre, ensuring a personalised and contextualised experience across all the channels.

Reply will help you to define and implement the most suitable omni-channel commerce approach for your business.

Empathy Marketing

Best Practice

Empathy Marketing: are we leveraging intuitive data?

The evolution of customer engagement was such that it evolved from brands deciding the content of the marketing campaigns to a two-way communication between the customer and the Brands. Portaltech Reply has established an Innovation Lab to support their clients in the next step of this evolution: leveraging intuitive data in real-time for a more empathetic marketing strategy.

Empathy Marketing are we leveraging intuitive data? 0

05.10.2017 / London

Event

Internet Retailing Conference

Data Reply is attending the Internet Retailing Conference, taking place in London on 5 October. The Conference is dedicated to the trends and challenges affecting multichannel retail and eCommerce.

SaaS

Case Study

SideUp Reply™ Dropship: Brand New Modules Launched

SideUp Reply™ is a Suite as a Service of cloud solutions for managing warehouses, inventory, and track-and-trace and warehousing services. In 2015, the suite was enriched with launch of the Sideup DropShip Solution, DSS. Costco Wholesale Corporation has adopted SideUp Dropship for its Asian Ecommerce operations.

SideUp Reply™ Dropship Brand New Modules Launched 0

Ecommerce Management

Best Practice

Oracle Commerce Cloud & Technology Reply Back Office Commerce

Technology Reply introduces the integration between Oracle Commerce Cloud and Technology Reply Back Office Commerce, a full cloud platform capable of providing end-to-end management of all e-Commerce processes for the retail and large retail markets.

Digital Commerce

Best Practice

Reply Commerce Button

Even an unspectacular purchase of everyday things can be turned into a new and exciting buying experience: with the Reply Commerce Button.

Reply Commerce Button 0

Multi-country eCommerce

Case Study

Multi-client, multilingual E-Commerce

Erwin Müller (EM) Group is a global B2B mail order provider of hotel and catering supplies. To meet increased demands in terms of reliability, functionalities, scalability and mobile shopping, EM Group planned a fundamental change of the shop systems and their Enterprise Resource Planning (ERP) systems. Portaltech Reply accompanied EM Group in this process as technical implementation and consulting partner. With Pulsiva the first brand has already been launched successfully on Shopware basis.

Multi-client, multilingual E-Commerce 0

09.06.2017 / Ahaus/Germany

Event

Shopware Community Day 2017

Portaltech Reply is exhibitor on the Shopware Community Day 2017, on 6 June, 2017 in Ahaus/Germany. This is the place to be for eCommerce enthusiastics from all over Europe to lay the foundation for a new Age Of The Customer. Come and meet exciting personalities from every walk of expertise and and prepare yourself for the future of customer-centric retail.

Omni-channel Commerce

Case Study

The Best of Both In-store and ecommerce Technologies

Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.

​DOWNLOAD PDF

The Best of Both In-store and ecommerce Technologies 0

10.05.2017 - 11.05.2017 / Milan

Event

Netcomm Forum 2017

Reply, with its network of companies focused on eCommerce, takes part in Netcomm Forum 2017. The Reply’s dedicated area, within the event, called “Reply Ecommerce Experience” is an agile and innovative ecosystem in which experience Reply’s solutions for eCommerce.

hybris suite

Case Study

P&O Ferries: new hybris multichannel commerce platform

P&O Ferries, the UK's leading ferry company with routes connecting the UK to France, Belgium, Holland and Ireland, has selected Portaltech Reply as the partner to assist in replace its existing eCommerce platform for Tourist business with the hybris Multi-Channel Commerce Suite.

P&O Ferries new hybris multichannel commerce platform 0

Online Grocery Service

Video Reference

A new eCommerce channel for Iceland Foods

Portaltech Reply provided Iceland Foods with a full end-to-end service, including software licensing, implementation, customisation and ongoing management of the platform.

"We went live in seven months, on time and on budget in what was proven to be one of the most successful implementations of ecommerce for grocery in the UK".

A new eCommerce channel for Iceland Foods 0

21.03.2017 - 22.03.2017 / Regensdorf/Zurich

Event

SAP Airline Innovation Summit 2017

Portaltech Reply, the Reply Group company specialising in providing eCommerce implementation and multichannel consulting services, takes part in SAP Airline Innovation Summit 2017 on March 21-22, 2017 at the premises of SAP Switzerland in Regensdorf (Zurich).

Customer Engagement

Best Practice

Proximity Commerce: It's all about the Conversation

The evolution of multiple channels for traditional retailers has resulted in fragmented operations leading to a poor user experience. Reply has coined a new term "Proximity Commerce" which better describes how retailers should approach Omnichannel. The new term "Proximity Commerce" seeks to encapsulate where retail is heading and fit with how customers and technology are driving the agenda for retailers.

Proximity Commerce It's all about the Conversation 0

18.05.2016 - 19.05.2016 / Milan

Event

e-Commerce Forum 2016

Reply takes part in the XI edition of e-Commerce Forum through subsidiaries of the Reply network which focus and work in the eCommerce sector. Reply eCommerce Experience - a complete ecosystem, flexible and innovative to make your eCommerce dreams come true - becomes a tangible and testable reality with live demos of apps and innovative solutions implemented in the eCommerce ecosystem.

Multi-Country eCommerce

Case Study

Portaltech Reply helps Long Tall Sally grow further

Long Tall Sally wanted to launch and manage multiple sites through a new platform that was going to be easier to maintain and required less training than is often required when integrating disparate technologies. The new ecommerce system needed to support a multilanguage, multi-currency website to support its long term aims to build the brand globally.

Portaltech Reply helps Long Tall Sally grow further 0

16.02.2016 / ecommerce

News & Communication

SAP Hybris awards Portaltech Reply “Global Service Delivery Partner of the Year” for its end-to-end service management

Portaltech Reply​, the Reply Group company specialising in providing eCommerce implementation and Multichannel consulting services, was recognised as Global Service Delivery Partner of the Year, by SAP Hybris​, a leading provider of omni-channel commerce software, during the​​ SAP Hybris Summit 2016​, held in Munich from 15th to 18th February 2016.​

03.02.2016 / ecommerce

News & Communication

Portaltech Reply and SPAR ICS for Hervis: new Customer Engagement and Commerce platform

Portaltech Reply, the Reply Group company specialising in consulting services for multi-channel eCommerce strategies and solutions, has partnered with SPAR ICS, the group-wide assessed IT service centre of SPAR Austria Group, to provide to Hervis, a SPAR brand leader in sports apparel and equipment, a new ecommerce omni-channel platform.

Retail

Best Practice

hybris Commerce Accelerator

Portaltech Reply implements hybris B2C Commerce Accelerator enabling retailers to reach customers with the industry’s most modern multi-channel commerce solution.

Multi-Country ecommerce

Case Study

Costco strengthens the ecommerce platform worldwide

Reply turned Costco’s international eCommerce expansion plans into reality. Reply handled the entire ecommerce offering for Costco, with Mexico becoming the first market to use and test the blueprint ecommerce platform developed in the UK.

Costco strengthens the ecommerce platform worldwide 0

02.02.2016 - 03.02.2016 / Munich

Event

LOCA Conference 2016

Open Reply and Profondo Reply take part in the LOCA Conference on Location Technology and Service in Retail, Logistics, Aviation & Travel, taking place in Munich from 2nd to 3rd February 2016.

09.09.2015 - 10.09.2015 / London

Event

Future Retail Strategies Congress 2015

Glue Reply will take part in Future Retail Strategies Congress 2015, an event ​taking place in London at Hilton London Canary Wharf Hotel. The event will be dedicated to explore the strategies crucial in building an exceptional retail brand.

04.09.2015 / Ahaus

Event

Shopware Community Day 2015

Portaltech Reply participates in the Shopware Community Day 2015, taking place on 4th September 2015 in Ahaus, Germany. The Shopware Community Day is the central event for the who-is-who of eCommerce and users of the Shopware platform.

hybris for Retail Industry

Best Practice

Product Information Management done right

To counter the competition from online vendors and simultaneously expand the traditional strengths of its own business model, over-the-counter retail has to break new ground. Portaltech Reply has therefore developed a Product Information Management (PIM) platform based on hybris to optimise product management and sales processes, while allowing for the integration of different locations and partners as well as comprehensive marketing activities. The solution has successfully been deployed to assist an association of furniture retailers faced with local competition and the pressures associated with Digital Transformation.

14.04.2015

News & Communication

hybris and Portaltech Reply to Build Specialised Omni-Channel Customer Engagement and Commerce Solution for Airline Industry

hybris software, an SAP company, today announced it has partnered with Portaltech Reply, an ecommerce implementation and consulting specialist, part of Reply, to build a specialised omni-channel customer engagement and commerce solution for the airline industry.

21.04.2015 / Milan

Event

e-Commerce Forum 2015

Reply participates, for the second year running, in the e-Commerce Forum 2015, to be held in Milan on 21 April 2015. In this tenth edition of the Forum, Reply will have a presence in the plenary session, in two dedicated workshops as well as in the exhibition area, with a dedicated stand.

Oracle eCommerce Solution

Case Study

Euronics presents its new ecommerce portal by Reply

Euronics needs an efficient ecommerce platform integrated with the corporate and information functions. Through our experience and the contribution from our partner Oracle, Reply has developed an innovative solution providing quick, direct access to the ecommerce functionality while integrating seamlessly with third-party systems and external platforms.

Euronics

Proximity Commerce

Best Practice

The Digital Customer: the case for Proximity Commerce

Proximity Commerce assumes that the business has a digital transformation strategy that is customer centric. Here the business understands the need to go to the customer. It buys into the fact that digital disruption is about people and what they want. Competitive advantage comes from understanding what customers expect and delivering against this.

23.02.2015 - 25.02.2015 / Vienna

Event

etailment Vienna

Profondo Reply will participate in the etailment event from 23 to 25 February 2015 in Vienna. etailment Wien is a three-day specialist event that addresses the current challenges and developments in ecommerce across all industries.

30.06.2014

News & Communication

CNH's Industrial Village offers innovative and customised experiences for visitors thanks to Hi engage

The Industrial Village selected Hi engage, Reply’s proximity and contextual marketing solution, to develop innovative and customisable visitor experiences to the Historical Gallery.

Ecommerce specialists

Award

AWARD-WINNING ECOMMERCE SOLUTIONS

100% dedicated to hybris and working with this technology since 2007, ​​Portaltech Reply is hybris Platinum Elite Partner and has been named "Global Partner of the Year" three times. The hybris development teams are structured with a mix of hybris expert developers, hybris UI developers, technical architects and highly skilled hybris delivery managers.

PROXIMITY COMMERCE

Best Practice

Long live "Proximity Commerce"!

Proximity Commerce™ is when the customer has full control of when they make their purchasing decision, whether at home, online or on the go and whom they choose to involve. The retailer that enables this ‘conversation’ will better understand their customers’ needs and build long-term relationships. It is Reply’s vision of how technology can enable the retailer to have a genuine understanding and connection with each customer thus building loyalty over a period of time across many purchases.

23.04.2014 / Research & Infographics

Research

The Challenges of Realising a True Multichannel Vision

Portaltech Reply and eDigitalResearch have once again undertaken this important piece of research to understand how the market has changed and what more needs to be done to help retailers better achieve their multichannel vision.

Digital Transformation

Case Study

Möbel Inhofer accelerates Digital Transformation with Reply

Möbel Inhofer is the biggest store-based furniture retailer in Germany and runs a successful and award-winning online shop. With the relaunch of the webshop by Portaltech Reply, the company makes itself future-proof for the growing challenges of Digital Transformation that furniture retail currently faces.

Möbel Inhofer accelerates Digital Transformation with Reply 0

Omni-channel commerce

Best Practice

END-TO-END ECOMMERCE

Reply delivers a seamless and relevant buying experience – for consumers or businesses – with end-to end commerce solutions. Our omni-channel commerce solutions can help clients to satisfy the demands of “always-on” consumers as well as increasingly complex business requirements.

Hi Reply

Brochure

Proximity Commerce

Proximity Commerce is the vision of Reply of how purchases will be made in the future, with a solution that supports a personalized and innovative purchasing experience: from contextualized marketing communications and the ability to ‘virtualize’ and manage loyalty cards, to mobile payments, using networked devices and objects; this is the full deal.

07.04.2014

News & Communication

Costco selects Reply and hybris to implement its new international ecommerce site

Reply and hybris software, an SAP company and the world’s fastest-growing commerce platform provider, today announced that they have developed and delivered Costco Wholesale Corporation’s new international ecommerce site, Costco.com.mx.