Innovation for Citizens and Government

Companies’ technological and consulting capability represents a key-factor for the attainment of the modernization and evolution strategic objectives of Public Administrations.

The desire to increase the quality of public services and trends governing public spending to the national territory, necessitates the re-engineering of front and back office processes and instruments on behalf of the Public Administration.

Reply promotes the evolution of the Public Sector and Healthcare with avant-garde services and solutions. Coherently with the contents of a public demand more and more focused on key-objectives such as digitalization and simplification, Bureaucracy streamlining and improvement of services to users being them citizens or companies, Cost and quality assessment, Reply supports the Central and Local Public Administration with solutions for e-government and e-health.

Reply benefits from experience gained in the more advanced on-line services by verticalising applications and skills to generate specific solutions to manage the digitalization process for the Central and Local Government and Health sectors.


News & Communication

Reply launches an innovative living experience with Ticuro Reply, the new frontier in telemedicine based on the Internet of Things.

Reply is launching Ticuro Reply, an innovative telemedicine solution based on IoT. Ticuro Reply networks medical devices, wearables and environmental sensors for patients and users interested in their health - everywhere and at all times.​

28.09.2016 / ZDnet

Press Article

How doctors are prescribing VR to help patients cope with real life

One Italian hospital is helping break new ground by using immersive virtual reality to help people deal with neurological problems.​

28.04.2016 / Milan


SAS Forum Milan 2016

Target Reply and Santer Reply take part in the SAS Forum Milan 2016, the forum organised by SAS in order to present the Analytics' power in many areas of application: from Customer Intelligence to Risk Management, from Fraud Management to Business Transformation.

25.10.2015 - 29.10.2015 / San Francisco


Oracle OpenWorld 2015

During the Oracle OpenWorld 2015, the main Conference focused on Oracle new technologies and methodologies, Reply organises a meeting dedicated to the Oracle and Reply customers present in San Francisco.

Emotional Digital Experience

Case Study

Global dialysis service portal for Fresenius Medical Care

Fresenius Medical Care's new dialysis service portal offers customised content and relates emotional stories that address every target group worldwide. Thus, the portal helps to improve the lives of dialysis patients and represents a benchmark for competitors. Triplesense Reply developed the concept for the service portal, which presents emotional stories and facts on dialysis.

Enterprise Architecture

Best Practice

Public and Private Enterprise can face the today's challenges

Glue Reply can empower Public and Private Enterprise to face current challenges and to move forward confidently, effectively and within a firm business and technological framework.

Public and Private Enterprise can face the today's challenges 0

Visual Recognition App

Case Study


Whitehall Reply has designed and developed Archeocontrol, a system that allows you to support the investigative analysis activities of the Comando Carabinieri Tutela del Patrimonio Culturale (Carabinieri Section for the Protection of the Cultural Heritage) to recover stolen works of art.

12.02.2015 / Peschiera Borromeo (MI)


Microsoft Symposium 2015

Cluster Reply and Solidsoft Reply take part in the Microsoft Symposium 2015. The event is open just to a selected number of Executives of the largest Italian companies and is focussed on the Internet of Things​.


Case Study

HM Government Tell Us Once Programme

It's stressful enough having a friend or family member die. The last thing you need to deal with is unnecessary bureaucracy. The UK Government’s own research has showed that, in order to notify a death, citizens had to contact central government and local authority departments up to 44 times. Was there a way to reduce the stress involved in this process and, at the same time, save tax-payers' money? That was the challenge presented to Solidsoft Reply by the Department of Work and Pensions.


Hot Spot


Santer Reply develops solutions to support administrative/accounting processes in order to ensure governance and control of the entire Regional pharmaceutical expenditure, both with respect to the organization and the needs of Health Authorities and Hospitals, and with respect to the expenditure generated by General Practitioners and Paediatricians.


Microsoft Azure solutions

Case Study

EFPIA - European Medicines Verification System

After an extensive tender process the ESM technical team chose Solidsoft Reply, using Microsoft Azure for the delivery platform. Solidsoft Reply was the only bidder to propose using a solution with a fully public cloud-based back-office infrastructure on Microsoft Azure with Windows 8.

Cloud Computing for Government

Case Study

HM Government CloudStore

CloudStore replaces a complex system which had different applications from different providers spread across multiple locations.


Best Practice

Reply Healthcare Suite

To develop in standard means to achieve a truly efficient interoperability. Santer Reply organizes and is increasingly able to leverage the integration capabilities by using communication standards such as DICOM, HL7 W3C and security standards.​

Health Governance Solution

Best Practice


The entirety of the data, supported by appropriate tools, is the key to realize innovative systems for backing the decision processes in all phases and activities of Health governance.

Document dematerialisation

Best Practice

Document management for Healthcare

Cost control, financial statements certification and electronic invoicing (document dematerialisation) are the three main points of the administrative and accounting management of Healthcare.

Public Sector and Automotive

Case Study

Reti Amiche on the Job (“Worker-Friendly Networks on the Job”)

With the signing of the Memorandum of Intent with the Ministry of Public Administration, FIAT now offers its employees the opportunity to use services offered by the Piemonte Region and the City of Turin through the company’s own network, with the solution “Reti Amiche on the Job” (“Worker-Friendly Networks on the Job”), developed in collaboration with Cluster Reply.

10.04.2014 - 11.04.2014 / Vicenza


Medit 2014

Santer Reply joined Medit 2014, an event dedicated to innovation and technological development in healthcare, with a focus on continuously evolving topics as eHealth, Telemedicine and ICT. The event was held in Vicenza from 10 to 11 April 2014.

18.03.2014 - 19.03.2014


ABI Lab Forum 2014

Reply took part in the 10th edition of the ABI Lab Forum, an opportunity for banks and companies to meet and discuss the role of ICT in the banking sector. The event was held from 18 to 19 March 2014 in Milan.



eHealth Conference

Santer Reply took part in the fifth edition of eHealth Conference, an annual event aiming at discussing all issues concerning the informatisation and the technologies for managing the hospital from an IT point of view. The event was held in Rome on 28 May 2013.

27.03.2013 - 28.03.2013


ABI Lab Forum 2013

Reply took part in the 9th edition of the ABI Lab Forum, the event where banks and companies received detailed information on the role of ICT in the banking sector, that was held in from 27 to 28 March 2013 in Milan.