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29th September 2015
Milan, Business Palace
Iriscube Reply and
e*finance consulting Reply join the Forum Banca 2015. Now in its 8th year, the conference is an important reference point for technological innovation and process optimisation within the financial and banking sectors. This year, the Forum Banca features a new and innovative format, involving major players in the sector and a rich programme of events covering both the digitisation of banking and issues related to Regulations & Compliance.
Iriscube Reply will join the discussion at 11.40am, in the parallel session on CRM, Multichannel systems and Contact Centers with a speech titled Innovative multichannel technologies for value creation for banks. The presentation addresses the issue of how the evolution of technology, particularly in the web and mobile fields, is opening up new customer service opportunities (distance sales, targeted marketing, new channels, new features and services), thereby increasing the efficiency and effectiveness of the banking business. The presentation will not only cover the innovative macro trends, with examples of recent successes, but will also provide an overview of the key points and critical success factors involved in creating real value from the application of these new technologies.
At 3.10pm, e*finance consulting Reply will take part in the parallel session on Technological and mobile solutions with a presentation entitled Multidimensional Biometrics. The discussion takes place in the context of a market in which service digitisation has become a dominant factor in corporate strategies. In view of its impacts on user experience and security, biometric technology has the potential to serve as a decisive driver for new business scenarios and development opportunities in the banking sector.
For further information and to register for the event please visit: Forum Banca 2015