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Made in future

Things aren’t made like they used to be. In a world where everything is personalised and customisable, the digital transformation is reshaping design, prototyping and production. Are you in?

Student Tech Clash - Shape a new reality 0

04.11.2016 / Student Tech Clash

Event

Student Tech Clash - Shape a new reality

STUDENT TECH CLASH is the disruptive idea generation challenge organized by Reply, open to all students from Queen Mary University in London, FAU Erlangen in Nuremberg, Politecnico in Milan and Politecnico in Turin. No specific background required.

​For further information, please​

GO TO THE WEBSITE​

STUDENTTECHCLASH.REPLY.EU​

Retail

Research

BRAND LOYALTY FOR RETAILERS IN THE DIGITAL AGE

What role does trust play in the relationship between consumers and retailers, and how is this being affected by digital transformation​?

BRAND LOYALTY FOR RETAILERS IN THE DIGITAL AGE 0

25.05.2016 - 26.05.2016 / London

Event

Gartner Customer Strategies & Technologies Summit

Reply takes part in Europe’s most important annual gathering of business and IT professionals focusing on customer centered initiatives. Attendees are able to know how complex digital transformation projects have been successfully managed, bringing value to the enterprises and increasing customer satisfaction.

​HOW TO CREATE THE RIGHT HOLISTIC EXPERIENCE FOR CONSUMERS

Gartner Customer Strategies & Technologies Summit 0
Reply Xchange 2016 0

17.06.2016 - 07.07.2016 / Customer Edition

Event

Reply Xchange 2016

Reply Xchange is the annual appointment organised by Reply to discuss how innovation and technologies are changing the world. Through the featured presentations and a dedicated demo area, the main trends of innovation in the area of digital transformation are explored.

​MUNICH 17 June - LONDON 21 June - MILAN 07 July

25.04.2016 / Digital Experience

News & Communication

BVDW Internet Agency Ranking 2016: “Reply – Digital Experience” companies climb to the top 10

In the internet agency ranking of the BVDW the Reply - Digital Experience companies in Germany reach 5th place and are now among the top 10 in the industry. In the year 2015 the companies generated a fee income of EUR 49.8 million. The Digital Experience specialists also took 1st place in the sub-ranking Services / Information / Platform and the 8th place in eCommerce.

Design Thinking

Best Practice

Design for Innovation

A room for innovations, designed to stimulate creativity and create sustainable solutions.

Germany - Reply's Design Thinking Labs for INDUSTRY 4.0 and DIGITAL TRANSFORMATION provide spaces for co-creative developments in interdisciplinary teams to develop innovative products, solutions, services and business models based on groundbreaking technology.​
​​
Italy - SMART PARK is an innovation hub, an idea accelerator area, driven by a Design Thinking-based approach.

Design for Innovation 0

ecommerce

Best Practice

ACCELERATE YOUR ECOMMERCE PROJECT THROUGH OUR HYBRIS FRAMEWORK

To provide omni-channel commerce implementation and meet the specific needs of different industries, Portaltech Reply, the Reply group company dedicated to eCommerce, has built customized Accelerators on SAP hybris.

​DISCOVER MORE

ACCELERATE YOUR ECOMMERCE PROJECT THROUGH OUR HYBRIS FRAMEWORK 0

Digital Experience

Video

Area 360: The Reply Center for Augmented & Virtual Reality

The leading center for augmented and virtual reality – where dedicated technologies are tested and innovative solutions are designed in support of business. From the creation of 3D virtual reality applications to the production of multimedia content, a wide range of solutions and services designed to meet specific customer needs.

WATCH THE VIDEO

19.04.2016 / Oracle Award

News & Communication

"Cloud Partner of the Year" award to the Reply Group companies, for the second year in a row

The Reply Group Companies, Platinum level members of Oracle Partner Network (OPN), were awarded for its commitment to providing specialized solutions and innovative services based on Oracle Cloud solutions. This is the motivation on the basis of which, for the second year in a row, Oracle has presented the prestigious "Cloud Partner of the Year" award to the Reply Group companies in Italy and Germany, which have distinguished themselves for the quality of services provided in consulting, design and implementation of solutions based on the Oracle technology.

10.03.2016 / Digital Experience

News & Communication

Emotion and Innovation: Alfa Romeo selects Reply as 2016 Partner

Reply consolidates its relationship with the FCA Group, securing a technological, strategic and creative partnership with Alfa Romeo EMEA (Europe, Middle East and Africa), and confirms its position in the Digital Experience global market with the creation of an International Team, coordinated by Associate Partner Niccolò Magnani and Reply Creative Director Francesco Milanesio.

16.02.2016 / ecommerce

News & Communication

SAP Hybris awards Portaltech Reply “Global Service Delivery Partner of the Year” for its end-to-end service management

Portaltech Reply​, the Reply Group company specialising in providing eCommerce implementation and Multichannel consulting services, was recognised as Global Service Delivery Partner of the Year, by SAP Hybris​, a leading provider of omni-channel commerce software, during the​​ SAP Hybris Summit 2016​, held in Munich from 15th to 18th February 2016.​

03.02.2016 / ecommerce

News & Communication

Portaltech Reply and SPAR ICS for Hervis: new Customer Engagement and Commerce platform

Portaltech Reply, the Reply Group company specialising in consulting services for multi-channel eCommerce strategies and solutions, has partnered with SPAR ICS, the group-wide assessed IT service centre of SPAR Austria Group, to provide to Hervis, a SPAR brand leader in sports apparel and equipment, a new ecommerce omni-channel platform.

17.12.2015 / Blockchain

News & Communication

The first accelerators developed by the Reply Competence Centre and based on the Blockchain Technology are ready to go

Reply presents the first accelerators based on the Blockchain technology, developed by the company’s Competence Centre in Europe. The Centre consists of highly skilled professionals able to support the Fintech industry through their understanding and analysis of the potential offered by the Blockchain technology, and thanks to the experimentation of these new technologies through accelerators that enable the development of expert business solutions.

05.11.2015 / Digital Experience

News & Communication

IMC AWARDS 2015

A double win for Bitmama. Bitmama won two awards for one project at the Integrated Communication Awards 2015, the European competition that rewards the best integrated communication campaigns, represented in Italy by Assocomunicazione. The "50 years of Taste and Rhythm" campaign, created by Bitmama for Fiesta Ferrero, was awarded a silver in the "Product Launch/Relaunch/Trial Campaigns" category and a bronze in the "Integrated Communication" category.

08.10.2015 / Digital Experience

News & Communication

"Annual Multimedia Award 2016": Gold for Triplesense Reply

Triplesense Reply, the digital agency of the Reply group, put in an impressive performance at the prestigious “Annual Multimedia Award 2016” with its international storytelling platform URBAN HUB for ThyssenKrupp Elevator by winning gold in the category Content Marketing/Publishing.

17.09.2015

News & Communication

Reply Named Winner of SAP and Google Glass Challenge for Enterprise

Reply today announced that it has been chosen as a winner of the SAP and Google Glass Challenge for its successful development of an enterprise wearable app using SAP HANA® Cloud Platform and Google Glass Explorer Edition technologies. Reply was selected from among more than 70 entries.

20.07.2015 / Augmented Reality

News & Communication

Forge Reply partners with Chicco to develop the Toy Blocks app, the first set of applications in the Toys App series which aim to transform traditional games into a genuine digital experience

Based on augmented reality models and specifically designed for children between 18 months and 6 years of age, the Toy Blocks app is an application that brings interactivity to the traditional game. Forge Reply has partnered with Chicco on their project of extending physical games into the digital arena by developing the first in a series of augmented reality apps.

Forge Reply partners with Chicco to develop the Toy Blocks app, the first set of applications in the Toys App series which aim to transform traditional games into a genuine digital experience 0

IT service offering

Case Study

John Lewis Infrastructure Services achieves excellence with Reply

Glue Reply helps John Lewis Infrastructure Services understand the IT landscape and produce strategy and plans to improve the service performance of the organisation, ultimately supporting John Lewis and Waitrose’s innovation and business transformation projects.

09.03.2015

News & Communication

Ferrero, with the support of Syskoplan Reply, wins the SAP Quality Award for its SAP Hana-based Business Intelligence project

Ferrero, world leader in the confectionery industry, with the support of Syskoplan Reply, a Reply Group company specialising in consulting services and SAP technology implementation, won the SAP award for the successful implementation of its new Business Intelligence architecture, based on the SAP HANA in-memory technology.

Offering

Best Practice

Reply Cloud Services

Discover the Reply offering with a range of Cloud Computing services to transform your company’s IT function from a cost centre into a service provider.

Cloud Advisory - Cloud Services - Cloud Technology & Products
Cloud Services

Mobile

Case Study

Customising Android to new levels: the creation of the Hudl tablet for Tesco

Reply has been working with Tesco as one of the key partners in the creation of the Hudl Tablet, which marks another significant step towards the retailer’s vision of the future – to be an outstanding international retailer in stores and online.

Online Banking

Case Study

"Digital Branch" for norisbank

The norisbank from Berlin, a daughter company of Deutsche Bank, decided to close its branch network and wanted to newly position its brand as a pure online bank. The goal was to build the online channel further and create a "digital branch" for the customer. Reply deployed the creative implementation of the new positioning as online bank.

Automotive

Best Practice

Put your Data at Work: Do cars dream of Big Data?

Big Data presents a huge opportunity for automotive companies to meet the demands of their more challenging and educated customers. Major firms have recognised the importance of data along the entire value chain.

Mobile App

Case Study

GO WITH SKY WHEREVER YOU ARE

New devices like TouchPCs and Smartphones offer their users exciting new functionalities. Sky invites his clients to a new experience on iPhone and iPad: important sport events online – wherever you are. The applications have been developed by Reply and can be downloaded in Apple’s App Store. The applications are designed for Apple’s iPad, iPhone and iPod Touch.

GO WITH SKY WHEREVER YOU ARE 0

Internet of Things

Platform

HI Reply

HI Reply is an innovative platform created by Reply, which incorporates services, devices and middleware for the Internet of Things. HI Reply creates an ecosystem of people, objects and services that communicate via the network. HI Reply uses sectional, configurable modules to provide all the elements necessary for the creation of vertical solutions that are secure, scalable and flexible, and based on the interaction and cooperation of connected objects.

ecommerce

Case Study

Reply for Vorwerk Group

A new brand strategy in the large-scale design relaunch for all countries and product divisions were rolled out by Reply.

Various graphic, conceptional and technical improvements of the Magento shops and TYPO3 CMS were part of the implementation.

CRM for Automotive

Case Study

Multi-Brand CRM at Volkswagen FS

Volkswagen Financial Services pursues a consistent CRM strategy in customer care. Processes and company organisation structure have been organised according to customer groups and aligned to customer requirements. This customer-oriented IT architecture requirement was met with the implementation of SAP CRM for a standard customer care and SAP NetWeaver™ as a systems integration platform. Reply designed and implemented major parts of the overall architecture.

WMS On Demand

Site

Warehouse Management System as a Service

SideUp Reply™ is an as-a-service suite of Cloud Computing solutions for warehouse and inventory management, transportation-based cross-docking, warehousing and "track and trace" services.

Warehouse Management System as a Service 0

Telco Consulting Services

Best Practice

Specialized consulting services on LTE, LTE-A & VoLTE

Reply provides high-value specialized consulting services on LTE, LTE-A and VoLTE topics. Reply collaborates with primary Telco Service Providers in the design, deployment and operations of their 4G Core network infrastructures.

Business/Operation Support Systems

Best Practice

With Reply the route to the future of B/OSS is outlined

Reply considers the strong attention to Customer Management and the overall infrastructure and service operational improvement crucial elements to succeed in this market, combining its strong experience and positioning on BSS (Business Support Systems) and OSS (Operation Support Systems).

Utilities

Best Practice

Meter Data Management

Reply can boast solid experience in the support of Energy & Utilities market operators on issues related to Meter Data Management (MDM) and is the ideal partner for defining Smart Metering solutions. These solutions, made possible by the enhanced ability to gather information from technological networks, combined with new remote operations opportunities on network elements, allow Utilities to adopt a new operational framework characterized by greater efficiency and a better quality of service.

Multi-Country ecommerce

Case Study

Costco strengthens the ecommerce platform worldwide

Reply turned Costco’s international eCommerce expansion plans into reality. Reply handled the entire ecommerce offering for Costco, with Mexico becoming the first market to use and test the blueprint ecommerce platform developed in the UK.

Costco strengthens the ecommerce platform worldwide 0

MoD Logistics

Case Study

Transforming logistics for networked enabled capability

The vision for UK Defence Logistics is the transformation of the current complex web of processes and systems ​into a streamlined, optimised, agile and effective ‘end to end’ logistics support chain, fully integrated with the front line and industry.

Focus on Customer

Case Study

We focus on the customer at HSE24

HSE24 is one of the top addresses for modern and multi-medial home shopping. With its channel brands HSE24, HSE24 Extra, HSE24 Trend, this innovative mail-order company provides women over 40 with information on the latest trends via its online shop. In doing so, it links its interactive platforms TV, Online and Mobile in a consistent manner and offers lots of applications for smartphones, SmartTV and tablets. Syskoplan Reply has been supporting its longstanding customer HSE24 for nearly ten years now with the provision and further development of its IT systems.

Television meets Internet

Case Study

Lancia InteracTV, the first Italian case of second screen communication

The App that rewards those who watch TV. The App 'Lancia InteracTV' combines the 'Digital Product Placement' with the interactive features offered by new technologies revolutionizing in one fell swoop both the concept of television viewing that the receipt of the message.