Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
25 April 2016
In the internet agency ranking of the BVDW the
Reply - Digital Experience companies in Germany reach the 5th place and are now among the Top 10 in the industry. In the year 2015 the companies generated a fee income of EUR 49.8 million. The Digital Experience specialists also took 1st place in the sub-ranking ‘Services, Information, Platforms’ and 8th place in the sub-ranking ‘eCommerce’.
The companies of Reply – Digital Experience offer their customers a complete service offering – from end-to-end customer engagement to commerce solutions while relying on customer experience in all projects.
“Over the course of the digital transformation, consumers are focusing more and more on digital projects and future-proof business models. The need for holistic solutions for customer experience is thus continuously growing. And we are organising ourselves accordingly”, Dr. Thomas Hartmann, Board Member of Reply AG, comments on the success of the
“Reply – Digital Experiences” companies. In the past year the German Reply companies have generated a large part of their turnover with CRM projects and with customer experience and commerce projects.
As part of the Reply - Digital Experience companies Triplesense Reply, the User Experience specialist within the Reply Group in Germany, brings profound expertise to the table. In order to develop innovative (digital) products or services that meet the needs of people, the agency integrates the users into the process from the very beginning using the “Humanizing Digital” method set, which includes Co-Creation, UX-Audits and Design Thinking, among others.
The internationally renowned customers benefit across the company from the innovative offer in the Digital Services, Consulting and System Integration areas. In the Customer Experience area “Reply – Digital Experience” works for customers such as thyssenkrupp Elevator, Fresenius Medical Care, Vorwerk and Dr. Beckmann.
The internet agency ranking 2016 lists the full-service internet agencies with the highest turnover and is regarded as an industry barometer of the German internet agency landscape. The ranking is an initiative of the Federal Association of Digital Business (BVDW) in collaboration with iBusiness and the marketing trade magazines Horizont and W&V. www.agenturranking.de