Click Reply™
Labor Management

The specialised Click Reply™ suite solution for monitoring and improving process and labour force performance.

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Click Reply™ Labor Management 0

LABOR MANAGEMENT: CONTINUOUS IMPROVEMENT, PROCESS OPTIMISATION AND COST REDUCTION

Click Reply™ Labour Management is the suite solution that fulfils the now imperative logistics requirements of continuous improvement, process optimisation and cost reduction.

The cost of labour in a warehouse that is not highly automated accounts for a major part of the overall cost, typically ranging between 50 and 75%. Optimising process performance is therefore an important and essential lever for gaining competitiveness and reducing costs, particularly in a low margin environment.

In order to seize this opportunity and exceed the improvements that can be achieved by adopting a warehouse management system, you need a labour management product combined with a labour management program.​ ANALYSIS AND OPTIMISATION OF WAREHOUSE PROCESSESIn order to improve, you first have to know: you can't manage what you don't know. The cornerstone of a labour management product is therefore a careful analysis of processes and of each individual activity, applying best practices and eliminating non-added value activities and actions while preserving safety and respecting deadlines. Thanks to Click Reply Labour Management, you can model the result of this detailed analysis which, closely integrated with warehouse management, automatically produces an accurate statement, in real time, of the actual time spent performing warehouse processes. The solution also allows the automatic capture from external systems, rather than direct entering into the system, of the indirect time taken by the labour force to perform all those activities which are considered to be "non-productive".

In addition to analysing the times taken by the labour force to perform activities, Click Reply™ Labour Management allows you to determine delays, advances on schedules and absences, as well as downtimes in the work shift, with instant and user-friendly functions for scheduling shifts and workers and integration with Time & Attendance systems.

With its ability to determine actual staffing requirements, the solution can alert you to any shortage or surplus of resources as the warehouse management work plan becomes known.

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TEAM & SHIFT

The Team & Shift module is intended to manage operational staff and their availability based on the work timetable established for the warehouse or production plant.​

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MANPOWER PLANNING

The Manpower Planning module is used to determine the need for resources to implement the established work plan. This module is integrated with the Click Reply WM system to receive a forecast of activities for the following days.​

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TASK & WORK, PHYSICAL MAP

The Task & Work module is the Brain of the Labour Management system. It describes in detail the individual steps required to form a work activity as a whole. ​

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OPERATIONS

The Operation module is the heart of the Labour Management system; its primary purpose is to monitor precisely the association of the models described with the activity progress reports received from the operational systems (Click Reply WM, Time & Attendance). ​

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Monitoring

The Monitor module consists of a series of analytical tools that allow you to monitor the progress of work. ​

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Reporting

The Reporting module provides
a set of statistical analysis concerning:
• Incidence per work type • Incidence of indirect tasks • Direct work times • Delays distribution • Historical trend: T&S, Capacity Planning, LMS •​ Statistics related to the worker​