The Click Reply product and service offer promotes customers' success thanks to the company's solid experience in designing and developing executive logistic solutions, developed and created for numerous customers and applied to a wide range of industry and distribution sectors.
The new frontier of Supply Chain is to integrate end-to-end solutions in order to break down the barriers between supplier, company and end customer, while turning existing models into collaborative networks in which the correct design of execution components is increasingly important.
Click Reply's mission consists of offering solutions capable of
guaranteeing full logistic process visibility and traceability , while helping customers integrate with their operational partners, and designing optimised Supply Chain Management models to:
Click Reply's integrated executive logistic solutions are based on the proprietary
Click Reply™ suite. The suite optimises complex logistic network efficiency, while reducing costs, improving the level of services offered to customers and creating competitive advantages.
Today, more than
300 customers and over
30,000 users successfully use Click Reply™ proprietary solutions.
Click Reply enhances and optimises the fundamentals of a successful project, which are specialised competencies and quality in:
thanks to professional, high-value services that integrate the offer provided to its customers.
The adoption of our Click Reply™ suite products is supported by a methodology that we share with our customers: teamwork and transparency in our choices are at the heart of the methodology that Click Reply offers to its customers. A successful implementation can be achieved through the following professional services:
Planning, from planning to go-live and post go-live, including:
Change Management, to measure the impact on people, evaluate business performance and continue with process optimisation:
We support our customers day-by-day and identify new improvement opportunities according to a service operating model that includes:
During the planning phase, we train both our customers and the partners who are in charge of the project delivery or follow its management. The training solutions provided by Click Education include three different training programmes:
Click Reply is committed to a continuous research, selection and adoption process with regard to the Click Reply™ suite products and innovative technologies and solutions, of which new and existing customers can take advantage, thanks to: