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Reply.com Opens Service Center in Arizona as Company Continues Rapid Growth

Leading Online Service Marketplace Expands Customer Service and Sales; More than Doubles Employee Base As Consumer Demand Grows


WALNUT CREEK, CA (August 30, 2004) – Reply.com, the leading provider of online service marketplaces, today announced the opening of a new Sales and Customer Service Center in Scottsdale, Arizona. The new Service Center is part of Reply.com’s rapid expansion to keep pace with growing consumer and industry demand for its services in automotive, residential real estate, finance, home improvement and other major industries.

Reply.com added more than fifty employees in July alone and now has more than one hundred employees in its California and Arizona locations. In addition, Reply.com has more than doubled its consumer pull since the beginning of 2004. Unique visitors to the network have risen from 1,428,000 in December of 2003 to 3,011,000 in May of 2004, according to comScore/MediaMetrix figures.

“Our growth has been tremendous throughout 2004. Reply.com has become the preferred destination for consumers seeking to find trusted professionals or make major purchases across a variety of industries and markets,” said Reply.com CEO Payam Zamani. “We’re very excited about our new location in Scottsdale and the capability it offers to support and expand our nationwide network of over 10,000 professionals.”

Free to consumers, Reply.com helps individuals get better deals on major life purchases. Consumers simply register online, specify what service they are interested in, such as buying or selling a home, a car, getting a loan or finding a qualified contractor. Within 24 hours, qualified providers who are part of the Reply.com network contact consumers, compete for their business and provide them the service they had requested.

About Reply! Inc.
Reply! Inc., (formerly Next Phase Media, Inc.), is the leading provider of online service marketplaces, where consumers are matched with qualified professional service providers. Reply!'s online service portal - www.reply.com - provides services to consumers in the following industries: residential real estate; automotives; home improvement; moving services; insurance; and financing. Reply!'s family of online marketplaces includes: iMotors; OpenAuto; RealtyNow; AgentConnect; iCastle; and CarClub. Privately held, the company has 100 employees and is headquartered in Walnut Creek, Calif. The Company also operates a service center in Scottsdale, AZ.


Media Contacts:
Tonya Hayes
Reply!
925.947.2166 x 283
media@reply.com

Cedric Vanhaver
Neale-May & Partners
650.328.5555 x 125
cvanhaver@nealemay.com


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